Business Systems Co-Ordinator / IT Manager

LORICA CONSULTING (October 2007 РMarch 2008)

Lorica consulting were one of OpenGI’s largest customers with 4 sites. When I worked for OpenGI, I was the senior engineer and project manager for the site, and when my employment finished at OpenGI, I was approached by Lorica to support and maintain their systems.

Responsibe for all northern offices in the group, management of the internal IT systems, which include; Windows 2003 domains, SQL Server 2005, Exchange 2003, Dell hardware platform, OpenGI Insurance Systems

  • Responsible for all Windows & OpenGI (Misys) systems at 4 Branches
  • LAN & WAN Communications
  • Project Management
  • Technical Support for Windows 2003 R2 Servers, Exchange 2000 Servers, SQL Servers, Citrix Servers
  • Office Move & Staff Relocation Project
  • Branch Data Transfer & Integration Project
  • Desktop, Application and End User Support
  • Team Support, 1st, 2nd and 3rd Line Support
  • Application Deployment – Terminal Server / Citrix
  • OpenGI Server Configuration / Upgrades / Application Deployment (Open-I, OpenWord, OpenConnect)
  • Windows Server Administration – Active Directory, Group Policy, Server Management, Backup Exec
  • Desktop Replacement Rollout – Desktop Setup / File & Settings Transfer
  • Branch Familiarization & Documentation Project
  • License Management (Terminal Server / Citrix)
  • Remote Desktop Support (4 Branches)
  • Server, Switch & UPS Management
  • OpenGI insurance system management
  • Technical support for all IT services (4 branches throughout UK)
  • Desktop, Application & end user support
  • Remote support (4 external branches)