Lorica Consulting

Insurance Broker

BUSINESS SYSTEMS CO-ORDINATOR / IT MANAGER

October 2007 – March 2008

Job Description

Lorica consulting were one of OpenGI’s largest customers with 4 sites. When I worked for OpenGI, I was the senior engineer and project manager for the site, and when my employment finished at OpenGI, I was approached by Lorica to support and maintain their systems.

Role Responsibilities

 

Responsible for all Windows & OpenGI (Misys) systems at 4 Branches

Responsibe for all northern offices in the group, management of the internal IT systems, which include; Windows 2003 domains, SQL Server 2005, Exchange 2003, Dell hardware platform, OpenGI Insurance Systems

    • Responsible for all Windows & OpenGI (Misys) systems at 4 Branches
    • LAN & WAN Communications
    • Project Management
    • Technical Support for Windows 2003 R2 Servers, Exchange 2000 Servers, SQL Servers, Citrix Servers
    • Office Move & Staff Relocation Project
    • Branch Data Transfer & Integration Project
    • Desktop, Application and End User Support
    • Team Support, 1st, 2nd and 3rd Line Support
    • Application Deployment – Terminal Server / Citrix
    • OpenGI Server Configuration / Upgrades / Application Deployment (Open-I, OpenWord, OpenConnect)
    • Windows Server Administration – Active Directory, Group Policy, Server Management, Backup Exec
    • Desktop Replacement Rollout – Desktop Setup / File & Settings Transfer
    • Branch Familiarization & Documentation Project
    • License Management (Terminal Server / Citrix)
    • Remote Desktop Support (4 Branches)
    • Server, Switch & UPS Management

Specialities

 

  • OpenGI insurance system management
  • Technical support for all IT services (4 branches throughout UK)
  • Desktop, Application & end user support
  • Remote support (4 external branches)