Job Description

After Scyon was placed into administration, offeres were tendered to purchase the business as a going concern. Centerprise International made a successful offer and acquired Scyron in total. The senior management team was made redundant and the key design and support team remained.

I was responsible for Scyron’s customer sales and marketing support, researching and advising on marketing campaigns which includes strategic delivery and results for key strategic initiatives.

Role Responsibilities

• Managed an external web development team to redesign our corporate & micro site and provided all copy following a full review of existing content which included Search Engine Optimisation.
• Created & maintained the company’s blog, Twitter feed, Facebook pages & LinkedIn
• Performed monthly reviews of google analytics information to gauge effectiveness of our newly created
• Designed and project managed a corporate exhibition stand used at HOSDB, Security and Policing and the Anti- Terrorism Technical Support Unit exhibition for the last 4
• Designed all marketing material (flyers, promotional merchandise, product directory etc.) including exhibition stand layout, design and technical
• Advised the software development team of client feedback for features, updates and improvements to the company’s software
• Conducted & developed hardware and software testing solutions and had authority for final signoff prior to going
• Created all documentation including user manuals and training guides including writing, designing and presenting. This also included ISO documentation.
• Managed customer relationships including support, training, pre and post sales
• Carried out effective research and intelligence into competitor products and other
• Managed daily activities with PR and actively sought appropriate PR
• Developed partnerships and relationships with third parties including resellers and distributors. Identifying key marketing
• Monitored and reporting to senior managers on the effectiveness of strategies/campaigns.

Specialities

• 1st, 2nd and 3rd Line IT Support
• Customer installations and roll out
• Internal IT Support, Backups, Disaster Recovery
• Technical Support – Windows / SQL Server
• Windows Server Administration
• Exhibition Stand Design
• Writing & Development of software manuals
• Software licence management
• Executed successful website marketing
• Attended exhibitions in the role of technical support, pre-sales and
• Developed web solutions using CMS Joomla, WordPress and Wix (HTML5).
• Developed skills and experience with PHP and CSS including diagnosis and updates
• Delivered training courses at train-the-trainer level, but able to adapt course materials to meet target
• Developed web site solution designs from concept to finished
• Translated technical documentation into customer friendly readable
• Rewrote hard to understand technical concept documentation into customer friendly readable copy targeted at the market
• Provided a fast turnaround of working website design concepts for customers and potential customers to assist in providing sales

Job Description

After Scyon was placed into administration, offeres were tendered to purchase the business as a going concern. Centerprise International made a successful offer and acquired Scyron in total. The senior management team was made redundant and the key design and support team remained.

I was responsible for Scyron’s customer sales and marketing support, researching and advising on marketing campaigns which includes strategic delivery and results for key strategic initiatives.

Role Responsibilities

• Managed an external web development team to redesign our corporate & micro site and provided all copy following a full review of existing content which included Search Engine Optimisation.
• Created & maintained the company’s blog, Twitter feed, Facebook pages & LinkedIn
• Performed monthly reviews of google analytics information to gauge effectiveness of our newly created
• Designed and project managed a corporate exhibition stand used at HOSDB, Security and Policing and the Anti- Terrorism Technical Support Unit exhibition for the last 4
• Designed all marketing material (flyers, promotional merchandise, product directory etc.) including exhibition stand layout, design and technical
• Advised the software development team of client feedback for features, updates and improvements to the company’s software
• Conducted & developed hardware and software testing solutions and had authority for final signoff prior to going
• Created all documentation including user manuals and training guides including writing, designing and presenting. This also included ISO documentation.
• Managed customer relationships including support, training, pre and post sales
• Carried out effective research and intelligence into competitor products and other
• Managed daily activities with PR and actively sought appropriate PR
• Developed partnerships and relationships with third parties including resellers and distributors. Identifying key marketing
• Monitored and reporting to senior managers on the effectiveness of strategies/campaigns.

Specialities

• 1st, 2nd and 3rd Line IT Support
• Customer installations and roll out
• Internal IT Support, Backups, Disaster Recovery
• Technical Support – Windows / SQL Server
• Windows Server Administration
• Exhibition Stand Design
• Writing & Development of software manuals
• Software licence management
• Executed successful website marketing
• Attended exhibitions in the role of technical support, pre-sales and
• Developed web solutions using CMS Joomla, WordPress and Wix (HTML5).
• Developed skills and experience with PHP and CSS including diagnosis and updates
• Delivered training courses at train-the-trainer level, but able to adapt course materials to meet target
• Developed web site solution designs from concept to finished
• Translated technical documentation into customer friendly readable
• Rewrote hard to understand technical concept documentation into customer friendly readable copy targeted at the market
• Provided a fast turnaround of working website design concepts for customers and potential customers to assist in providing sales