nGeneration Ltd

Hospitality Industry Service Provider


June 2004 – November 2004

Job Description

nGeneration are the leading independent knowledge and service provider to the UK hospitality industry.

If you need specialist advice, the sourcing of solutions, project management installations, training, help desk or field maintenance then nGeneration are unique in using entirely directly employed hospitality focused team to provide exceptional projects and service.

Founded in 2001, and located in Dudley, West Midlands, nGeneration have invested in their infrastructure and resources to provide the full range of facilities to source, stage, implement train and maintain each of the IT systems within each of your outlets.

nGeneration are the company behind many of the most successful IT deployments in the UK and have the highest level of support in the corporate hospitality industry.

nGeneration proudly include leading UK hospitality companies as our customers, including Marston’s, Mitchells and Butlers, Whitbread, The Casual Dining Group, Stonegate, Spirit Pub Company, Punch Taverns, Bourne Leisure and CaffèNero. Whatever sector of the hospitality industry – pubs, restaurants, hotels coffee shops, late night entertainment or leisure, and whatever your IT challenge, trust our extensive industry knowledge to ensure your IT solutions deliver to your buisness without worry.

Total customer satisfaction is the firm commitment and first priority at nGeneration. Highly experienced staff, all individually selected to deliver guaranteed quality, promise also to absolutely reduce your current costs. Because we understand there is nervousness about outsourced expertise we employ over 80 permanent staff, ideally placed to provide national support, fast response and attentive, personal service.

Role Responsibilities

  • Classroom training, / 1-2-1, Microsoft PowerPoint
  • Laptop Operating System Upgrades (2000 to XP) – File & Settings Transfer
  • Ghost Server Laptop Rollout
  • Disaster Recovery Design & Implementation 2000 / 2003 / XP
  • Problem analysis & solution provider
  • Project Management
  • Team Support


  • Classroom training
  • Disaster Recovery
  • Project Management