I first came into contact with Blueman Property Services when I needed some work done on the house, and during the work we got chatting about how I had found him and it was basically word-of-mouth from a neighbour.

He also told me that most of his business comes from Facebook, and he did have an account which I found after we spoke.

I asked why he had a domain name (bluemanpropertyservices.co.uk) shown on the side of his van and when I visited the site, it just returned a 404 – Page not found error message.

He told me that he did not really understand the internet and was just happy to keep updating his Facebook page.

I said it would be more professional to either remove the domain sticker from the van or have a website which would generate more business.

I said that he did not need an all singing / dancing website, just a one-page site showing all his services along with links to his Facebook page so he could manage contact with his enquiries.

He felt this was a better idea than he had heard from other web designers who wanted to charge the earth and provide an over the top site.